*Please note:  Specifications dimensions are approximate, and are inclusive of the "nut" for the chain.    There are no refunds on cartouches as each one is a personalized order.  With the ever increasing price of gold we feel it is important that you know exactly what you are buying, so we have elected to publish the grams of gold. Your personalized cartouche jewelry will not weigh less than what we publish, this is the minimum it will weigh, in 99.9% of the cases your cartouche will weigh more than what we publish.  It is virtually impossible to give an exact weight until the cartouche is complete as it will depend on the symbols, and we feel giving a range, i.e. of 3 to 5 grams of gold is extremely misleading. The artists reserve the right to choose the hieroglyphic symbols and arrangement. (Some letters such as "a" "h" and "m" have two symbols.) If you have particular symbols please advise us in the "Special Instructions" box on the order form.