FAQs
1. How much is
shipping from Egypt?
We have
3 shipping rates ....
-
Flat shipping rate from Egypt to the US - $11.99. So if
you order one item it is $11.99, if you order 100 items it is still
$11.99. Once your order ships it is usually 5 to 7 business days
for delivery.
-
Jewelry Express to the US - flat
shipping rate of $19.50, 3 business day delivery once your order is
shipped...only
orders which are 100% jewelry are eligible for this, no papyrus,
oils or glass products. It is a flat rate of $19.50 per
order,
if it is one jewelry piece it's $19.50 shipping, if it is 100 jewelry pieces it is
still only $19.50.
-
World Wide Standard - $26.00 flat shipping
rate.
2. Ok, I ordered now what?
If you are ordering by credit card: once we receive
the order from our online processor (sometimes this can take 24 to 48
hours)
your order is usually shipped insured within 24-48 hours. When your
order is shipped we will give you a tracking number and web page.
3.
Other delivery facts...
There is no delivery on Saturdays, Sundays and holidays in the USA
or Europe. We do not ship on Fridays as businesses are closed in
Egypt. Due to the heightened
security measures have been taken throughout the world, there will
be times due to these procedures that you will not receive your
merchandise within the allocated time. This is beyond our control and
our shipper's control - we ask for your patience.
4. I have a PO BOX
or a military address...
We cannot deliver to a PO Box, or
a military address.
5. This is a surprise gift and I want
it delivered to an address other than my credit card billing address, can I do that?
Our credit card processing company uses and address
verification system - this means we will only ship to the same address that the credit
card bill is received. This protects all of us from fraud. If you absolutely
must have the order shipped to another address then there are 3 choices.
1. Western Union in the funds or
2. SWIFT in the funds or
3. Send us a check - allow up to
30 days for
the check to clear. (We know that is too long, but...)
More questions? Concerns? Suggestions?
Drop us a note |
